Hospitality Manager Burnley

BURNLEY F.C.

HOSPITALITY MANAGER ADVERT 2024/2025

Join us at Burnley FC for an exciting 2024/2025!

We are looking for experienced Hospitality Managers to be part of a dedicated and driven Hospitality Team.

Do you want to be part of an exciting and enthusiastic team of individuals that are the driving force behind the incredible Match Days at Burnley F.C.?

This flexible and active role will put you right in the heart of a match day and the exhilarating atmosphere of a stadium, whilst allowing you the flexibility to work around your schedule.

The Role:

We need experienced, passionate, and committed managers to work at Burnley F.C.

You must be able to work effectively whilst managing your team in order for them to excel in their role.

The role will require you to build strong relationships with regular guests and learning to understand expectations on any given Match Day. Your role will require you to be adaptable as there are several suites including Executive and VIP suites that require an exceptional level of customer service. Burnley F.C Hospitality cater for a variety of guests and provide multiple dining experiences from street food, three course meals to a la carte dining experiences.

You will be expected to ensure your operational area is fully stocked and set with the necessary equipment in a timely manner prior to service, considering expected guest numbers, service times and any targets given to you. You will be expected to lead briefings for each shift, preparing your team for the day ahead and inspiring them to be pro-active and enthusiastic in their role.

Key Attributes:

• Passionate and motivating Leader
• Compassionate and approachable personality
• Strong customer service and ability to think on your feet
• Good communication skills
• Confident with technology and support with training members of staff
• The ability to delegate and solve problems efficiently as they arise
• Able to lead by example, in attitude, work ethic and uniform requirements
• Reliable and consistent commitment
• Experience of working events is desirable
• A minimum of 2 years’ experience within hospitality management

Working Hours

Part-Time Shift Work, Paid Weekly. From £16.00 - £18.00 per hour (depending on experience). Shifts will be available throughout the year and on various Match days, and times can vary but typically shifts are between 7 - 8 hrs.

Why work with us?

· Great opportunity to be part of the event-day buzz, working flexibly in fast-paced match days

· Competitive pay

· Be part of a great, supportive team

· Gain some great transferable skills and work experience

. The opportunity to progress within your role and/or across others within Compass Group UK and Ireland

. Flexible shifts with the potential of working at a huge variety of venues across the country

NOTE: You must be 18+ to apply and will be required to handle alcohol.

Apply online now via our short application form with cover letter and CV! We will be in touch shortly and if successful, you could be working in one of our venues within a few days.