Hospitality Front of House Floor Managers Required for Sheffield Utd

At Constellation, we are looking for experienced Hospitality Room Managers to join our team in Sheffield to work at the Iconic Bramall Lane Stadium for the new football season 24/25

Bramall Lane Stadium is an impressive and exciting venue, situated close to Sheffield’s busy city center.

Bramall Lane Stadium combines the heritage and nostalgia of 135 years of sporting excellence with a first-class hospitality experience.

Are you an organised leader with great attention to detail and a passion for a good customer and staff experience? As a restaurant or hospitality manager, you will be tasked with ensuring your hospitality room / area runs smoothly in order to deliver not only an exceptional experience to your customers, but also the best working environment for your team.

Hospitality Front of House Manager Roles:

You must be able to interact effectively across both client and operational functions whilst managing your team in order for them to excel in their role. You will be expected to ensure your operational area is fully stocked with the necessary equipment in a timely manner prior to service, taking into account expected guest numbers, service times and any targets given to you. You will be expected to lead briefings for each shift, preparing your team for the day ahead and inspiring them to be pro-active and enthusiastic in their role.

Your role may also include responsibilities such as giving small team briefings and organizing team rotas to ensure steps of service are understood and delivered efficiently. Additionally, you will need to be able to make knowledgeable recommendations whilst proactively assisting guests with any queries or issues they may have.

Requirements:

• Strong leadership skills
• Compassionate and approachable personality
• The ability to delegate and solve problems efficiently as they arise
• Able to lead by example, in attitude, work ethic and uniform requirements
• Possess prior experience within a lead customer service position, is essential.
• Motivating
• Accountability
• Be able to commit to the home fixtures for the 24/25 season, and be flexible with fixture changes, plus to be able to work the occasional ad hoc events at the stadium throughout the year

Why Work for Compass

Compass Exclusive Benefits, Lifestyle Benefits "Perks" Platform, and Health & Wellbeing Support Programmes Including Access To Our Employee Assistance Programme.

APPLY NOW to be involved in taking hospitality in our amazing venues on a Brand New Journey!