Hospitality Manager's Required @ OVO Arena, Wembley

Rate:18.00 per hour

Do you want a socially-rewarding role in the hospitality, retail or events industry? We are looking for experienced hospitality manager's to run our new and exciting lounges on event days. Ensuring high levels of customer satisfaction, and driving revenue growth, you will have a passion for hospitality, exceptional leadership skills, and a proven track record in the industry.

Role responsibilities

Daily tasks may include:

- Providing a brilliant service for our guests

- Swiftly resolving customer service complaints

- Ensuring smooth communication between team members

- Overseeing the floor, mitigating any issues smoothly

- Lead and motivate a team of hospitality staff


- Previous Management in Hospitality is Mandatory

- The ability to remain calm during high-volume periods

- Enthusiastic & energetic

- Excellent communication skills

- High empathy and understanding of others

- Excellent organistion skills

Working Hours

Hours / shifts will vary depending on events however you will be required to work evenings / weekends. In this flexible and active role, you can pick and choose your shifts as you please. And you can even choose WHERE to work, with the opportunity open for you to work at any one of our 5,000+ venues across the Uk.

Why should you work with us?

- Great opportunity to work in a friendly and fast-paced environment

- Competitive pay, paid weekly

- Be part of a great, supportive team

- Gain some great transferable skills and work experience

- Receive full training in Health & Safety, Hygiene and Manual Handling that are recognised industry-wide.

- Access to Health & Wellbeing Support Programmes, including our Employee Assistance Programme.