Constellation is a fast-paced environment, supplying people daily across many locations, including world renowned venues including sporting stadia, Jockey Club racing venues, iconic music arenas as well healthcare, educational and business settings.
Our people are at the heart of what we do. You will become an integral part of this delivery. Our mission is to deliver the best people, who are the right fit for our clients, at the right time across our entire portfolio.
We really are the people lynchpin, and often the emergency resource to keep the business moving. Overseeing a variety of contracts as the account owner, you will support the attraction of candidates and match them to appropriate positions based on their skills and personality. Your role within the team is multi-faceted and your ability to multi – task will be key.
Our Consultants must have a variety of skills, negotiation, patience, empathy and time management to name just a few. They possess sound judgement, communication and aptitude. They also have strong ethics and a collaborative spirit. Teamwork creates the foundation that makes our operation such a success.
Key Responsibilities
- Responsible for multi venue, site account management and building long-term relationships, mapping staffing requirements in line with venue timeframes.
- Oversee resourcing of candidates with team resources using database provided and assign the correct people to the correct roles, based on skill sets and soft skills, within the timeframes set by per client requirements.
- Overall Accountability for delivering the quantities and qualities.
- Supporting at check ins and check outs as agreed, and co ordinating feedback with the accounts you oversee.
- Employ recruiting methods alongside the resource team to support attracting candidates with job advertising.
- Evaluate CV’s and applications when needed, to support the delivery of online assessments and training as required.
- Chasing client timesheets to meet deadlines and supporting the payroll and admin assistants where necessary.
- To follow all procedures outlined in terms of candidate admin and booking systems.
- To ensure that we adhere to all legalities involved in recruitment.
- Ensuring when out of the business clients are handed over correctly.
Person Specification
For this new role we are looking for a team member who:
- Has experience working in temporary recruitment account management,
- Is passionate about catering and hospitality, ideally with skills gained in this sector,
- Is customer focused & willing to the extra mile for our client sites
- Is able to develop strong business relationships with sites & external agency suppliers,
- Can converse openly with a variety of different people across the business,
- Can effectively work with the wider business to manage issues that may arise at their assigned sites,
- Has excellent communication skills both written & verbal – must be able to pick up the phone & converse
- Has experience of a temporary workforce management system.
This role is a 5 out of 7 day working week. It will involve occasional weekend working and on-site responsibilities depending on account management and occasional out of hours to fit around the needs of the business.