Location: London
Rate: From £10.50 per hour
Start: 06/09/2021
Type: Part-time
Posted: 6 September 2021

Job Description

Are you driven by providing customers with prompt service, quality beverages & products and passionate about the perfect brew?

 

If so, we want to hear from you….

 

Role responsibilities 

  • Being polite, prompt and friendly to all guests.
  • Dealing with guests requests efficiently & accurately and communicating with colleagues to ensure smooth delivery.
  • Taking orders, the use of electronic till/ordering systems (EPOS) and handling customer payments (Inc PDQ).
  • Crafting quality coffee and tea products to the required brand standards.
  • Operation and maintenance of the coffee machine including regular cleaning practices in accordance with manufacturers/brand instructions.
  • Know and can describe beverage menus on offer, including up-sell opportunities.
  • Being able to make knowledgeable recommendations, proactively assisting guests with queries and up-sell items to guests.
  • Ensure all stock levels are correct and maintained including where relevant coffee bean supply, milk and non-dairy alternatives, syrups and condiments.
  • Assisting with the set up and clear down of your area, ready for the next service.
  • Ensuring all cutlery, crockery and glassware is polished & impeccably clean before use and ensuring all service areas are kept clean, tidy and safe.
  • Assist with new team members by giving respectful and encouraging coaching as needed.
  • Comply with all company and unit policies with regards to Health & Safety, Allergens, profit protection, Hygiene, Manual Handling and COSHH.

 

Requirements

  • Enjoy your work, smile and have fun!
  • Casual and based around business needs.
  • Must be able to work flexible hours on both weekdays & weekends.
  • Able to independently travel to venue.
  • Competitive rate of pay.
  • Meals provided.

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