Regional Lead - NEC Group

Regional Lead – Constellation (NEC Group)

NEC, VOX, Utilita Arena Birmingham, bp pulse LIVE & ICC Birmingham

Up to £40,000

40 hours per week, 5 days over 7 (including evenings & weekends)

Predominantly site-based

Constellation is seeking a people-focused leader to take ownership of the casual workforce delivery across NEC Group venues - including the NEC, VOX, Utilita Arena Birmingham, bp pulse LIVE and ICC Birmingham.

This is a regional role where you will lead the recruitment, training, and deployment of workforce across multiple venues simultaneously, supporting a diverse and high-volume calendar of events - from major exhibitions and conferences to premium live experiences.

You will lead a regional team of 4, including 3 Regional People Consultants and a Regional Trainer & Recruiter, driving performance and consistency across all venues.

Operating at pace in a dynamic, multi-site environment, you will ensure the right people are in place, fully prepared, and consistently delivering to the highest standards.

About Constellation

Constellation, part of Compass Group UK & Ireland, delivering flexible workforce solutions across hospitality and event businesses throughout the UK, Ireland & Europe.

Operating at scale across some of the UK’s most recognised venues, we partner with clients to provide high-quality workforce solutions that support exceptional service delivery. Our focus is on building capable, engaged teams and delivering consistent performance in fast-paced, complex environments.

The Role

As Regional Lead, you will take full ownership of workforce delivery across NEC Group venues, leading a team and partnering with senior stakeholders to drive consistency, capability, and performance across all sites.

You will operate across multiple venues simultaneously, balancing competing priorities and ensuring consistent delivery in a high-pressure, event-led environment.

Key responsibilities include:

• Leading, coaching, and developing a team of 3 Regional People Consultants and a Regional Trainer & Recruiter
• Overseeing workforce planning, staffing delivery, and operational support across all venues
• Owning recruitment strategy and building strong, sustainable talent pipelines to support peak trading periods (September–May)
• Driving training, onboarding, and structured upskilling to ensure a capable, event-ready workforce
• Ensuring consistency in processes, reporting, and workforce standards across all venues
• Acting as the senior Constellation contact for General Managers, operational leaders, and client stakeholders
• Overseeing labour planning and workforce performance
• Ensuring effective coverage and support for check-in and event delivery across all operational sites

What We’re Looking For

This role requires a confident operator who can lead from the front and bring structure to a complex, multi-site operation:

• Proven experience leading teams in hospitality, events, or high-volume operational environments
• Experience managing multi-site operations or large, flexible workforces
• Strong planning, organisational, and decision-making capability
• Ability to operate at pace and manage competing priorities effectively
• Confident stakeholder manager, able to influence and build credibility at senior level
• Commercial awareness with a focus on efficiency, cost control, and performance
• A people-first approach, with a strong focus on engagement, development, and delivery

Why Join Constellation?

• Work at the centre of large-scale event delivery across multiple flagship venues
• Lead a function that directly impacts operational performance and guest experience
• Real ownership, accountability, and visibility at a regional level
• Opportunity to shape recruitment, training, and workforce capability across a complex, multi-site operation
• Fast-paced, high-impact role where no two days or events are the same
• This role offers exposure across the wider Constellation venue portfolio, with opportunities to support the broader business and flagship events across multiple locations.

Additional Information

• 40 hours per week, 5 days out of 7
• Evening and weekend working required in line with event schedules
• Predominantly site-based role across NEC Group venues

Apply Now

If you’re ready take ownership of workforce delivery across a flagship venue portfolio, we’d love to hear from you.