Pass Manager/ BOH Manager - Restaurants and Hospitality

This isn't your typical kitchen operation, and it's certainly not your typical back of house environment. Think of it as a high-energy, world-class hospitality operation set within some of the UK's most iconic sporting and entertainment venues.

Whether it’s matchday at Tottenham Hotspur Stadium or Brentford FC, a sold-out concert at The O2, international rugby at Twickenham, or premium hospitality at Kia Oval, we create exceptional guest experiences in the heart of the action.

While guests see the finished experience, it's our back of house teams that make it possible. From operational readiness to stock control, preparation support and service coordination, every detail matters.

The Role

As a Back of House Manager, you'll be responsible for leading and coordinating kitchen operation across matchdays and major events. Working closely with chefs, logistics teams, porters, runners, and hospitality colleagues, you'll ensure our back of house operation remains organised, compliant, and service-ready from first delivery to final close-down.

No matter the event, you'll be the driving force behind a seamless operation, ensuring our teams have everything they need to deliver a world-class guest experience.

We're looking for a leader. Someone who thrives in fast-paced environments, takes pride in operational excellence, and leads with calm authority when the pressure is on. You understand that exceptional hospitality starts behind the scenes, and you have the organisation, attention to detail, and leadership skills to ensure every event is delivered to the highest possible standard.

What You'll Bring

Experience

Previous experience within kitchen operations, catering environments, or back of house hospitality roles, ideally within high-volume or event-based settings.

Knowledge

You possess a strong understanding of food hygiene, health & safety standards, and back of house operational procedures within high-volume catering environments. Just as importantly, you have a genuine passion for food and an exceptional eye for detail. As the final checkpoint before dishes leave the pass, you take ownership of food quality, presentation, consistency, and accuracy, ensuring every plate reflects the exceptional standards our guests expect from Platinum.

Temperament

You are calm under pressure, highly organised, and able to maintain focus in fast-paced, high-demand environments.

Communication

You work effectively as part of a wider team, communicating clearly and confidently with chefs, porters, runners, and front of house colleagues to support smooth service delivery.

Availability

Flexibility to work across a calendar of major sporting fixtures, concerts, exhibitions, and large-scale events throughout the year, including evenings, weekends, and key event dates.

Apply Now

If you thrive in fast-paced environments and take pride in delivering flawless operational support behind the scenes, we’d love to hear from you.

Submit your CV today via our short application form, and a member of our team will be in touch shortly.