Regional People Consultant- NEC Group

Regional People Consultant

NEC Group Venues – VOX, Utilita Arena Birmingham, NEC

Full-time | 40 hours per week (5 out of 7 day working week)

Constellation (Compass Group UK&I)

About Constellation

Constellation, part of Compass Group UK&I, is focused on empowering highly motivated individuals to shine as part of a connected workforce. We deliver flexible and permanent workforce solutions across hospitality and event businesses throughout the UK and Ireland. Our people are at the heart of everything we do. As a Regional People Consultant, you will play an integral role in building, supporting, and deploying a high-quality workforce that underpins exceptional guest experiences across some of the UK’s most dynamic venues.

This is a fast-paced, event-led environment where no two days or events are the same. You’ll engage with a diverse workforce and collaborate closely with operational leaders to ensure seamless delivery across a varied and high-volume event calendar.

The Role

This is a key role within the NEC region, with full responsibility for workforce delivery across VOX and Utilita Arena Birmingham, alongside wider support across the NEC.

Working across NEC venues 4–5 days per week, you will lead end-to-end workforce planning, resourcing, and operational delivery. You’ll ensure that staffing levels are aligned to demand, workforce plans are executed effectively, and operational teams are fully supported in delivering against client and commercial expectations.

As a trusted partner to venue leadership teams, you will combine strong planning capability with a hands-on, solutions-focused approach- managing both strategic workforce requirements and real-time event delivery.

Key Responsibilities

Workforce Planning & Delivery

- Lead the coordination and delivery of end-to-end staffing across multiple venues

- Forecast and map workforce requirements in line with event schedules

- Build and manage efficient, compliant rotas aligned to operational demand

- Take full accountability for staffing fulfilment across all events

- Stakeholder Partnership

- Develop strong, credible relationships with GMs and operational teams

- Align workforce planning with business needs and service expectations

- Act as a key point of contact for workforce-related queries, escalations, and planning

- Resourcing & Workforce Management

- Partner with the Resourcing team to attract and onboard high-quality candidates

- Maintain a consistent and engaged workforce pool across all departments

- Match individuals to roles based on skills, experience, and operational fit

Event Delivery

- Be present on-site during key events, managing deployment and live staffing challenges

- Respond effectively to last-minute changes, ensuring minimal disruption to delivery

- Work collaboratively with venue operations teams to ensure smooth execution throughout events

Engagement, Performance & Compliance

- Support employee engagement, attendance, and performance across the workforce

- Maintain accurate records and reporting through workforce systems (e.g. Ubeya)

- Ensure compliance with employment legislation, right-to-work, and health & safety standards

- Use workforce data and insight to identify opportunities for continuous improvement

About You

You’ll bring a strong understanding of workforce planning within a hospitality or event-led environment, alongside the ability to operate effectively in a fast-paced, high-pressure setting.

You will be:

Highly organised, with strong attention to detail

A confident communicator, able to build relationships at all levels

Solutions-focused, with the ability to adapt quickly to changing demands

Comfortable managing multiple priorities and making decisions in real time

Experienced in using workforce or scheduling systems (e.g. Ubeya, Fourth, Harri or similar)

Most importantly, you’ll bring a people-focused mindset, strong judgement, and a collaborative approach.

Working Environment

Based across NEC Group venues 4–5 days per week, with primary responsibility for VOX and Utilita Arena Birmingham

Fast-paced, event-driven environment requiring flexibility across evenings, weekends, and peak periods

A balance of operational floor presence and administrative planning

This role is a 5 out of 7 day working week. It will involve weekend working, evenings and some bank holidays.

Ad-hoc support at wider Constellation venues may be required with advance notice.

What We Offer

- 23 days annual leave plus your birthday off

- Time off in lieu for any additional hours worked

- Flexible approach to working patterns aligned to business needs

- Opportunity to work across some of the UK’s leading event and hospitality venues

- A dynamic and varied role where no two days are the same