Night Shift - Food Service Assistants Required at Amazon Dartford - Over 18 Only

Overall Purpose of the Role

To perform a variety of tasks associated with food production, front of house services and any general support required with due regard to all Health & Safety and Food Safety regulations. To perform general duties which support the efficient running of a contract or unit in line with contractual requirements and support the Food Service Manager to deliver great service to our customers.

Duties / requirements

To be polite, professional and friendly always with customers, clients and colleagues
To ensure the highest level of customer care is always adhered to
To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations
To maximise all sales opportunities through selling techniques
To accept payment and give change to customers, including operating a till
To acquire a good knowledge of all products in order to be able to advise individual customers on their product choice
To actively gain customer feedback, passing information gained onto your line manager.
To maintain a professional image
To ensure queue times are minismied
To keep the mystery shopper score above 80%
To always look out for opportunities to develop our service
To prepare, produce and serve food to the brand standard applicable to the site/ unit
To be willing to assist colleagues with other duties as required
To attend all relevant training sessions and meetings
To make sure you are aware of, and meet the legal and Company requirements for fire, safety, health and hygiene
To report health and safety issues to your line manager, including all accidents and near misses
To promote good safety habits and methods of work
To serve customers with hot and cold food and beverages on a counter during service times
To ensure all displays, counters and seating areas comply with company and statutory health and hygiene requirements To assist in the preparation of hospitality as required
To clean all work areas during and after use and remove all waste to the appropriate area
To observe and comply with all company and unit procedures relating to cash handling and security, reporting any issues to the catering manager.
To maintain temperature records as required and to report any variance
To operate machinery as shown and trained to do so, ensuring that the equipment is used safely and in accordance with current regulations and company policies
To assist the kitchen where needed in the production of foods, packaging and labelling
To ensure all company / client policies and procedures are adhered to
To keep wastage to a minimum
To ensure all cleaning schedules are maintained and accurate

Working Hours

This is a night position so hours are 20.30-04.30, with the requirement to sometimes work in the day.

Requirements

The ability to remain calm during high-volume periods
Enthusiastic & energetic
Excellent teamwork skills
Good initiative when working
As an active role, you must be comfortable with walking and standing during the majority of your shift.
Good communication skills in order to be able to liaise with a wide range of visitors to your work area
Customer service focused
Team player and can-do attitude
Takes pride in personal appearance and hygiene
Self-motivated and able to use own initiative
Due to the remote location, you MUST drive, parking is free

Why should you work with us?

Great opportunity to work in a friendly and fast-paced environment
Competitive pay, paid weekly
Be part of a great, supportive team
Gain some great transferable skills and work experience
Receive full training in Health & Safety, Hygiene and Manual Handling that are recognised industry-wide.
Access to Health & Wellbeing Support Programmes, including our Employee Assistance Programme.

Apply online now via our short application form (only takes 1 minute!). We will be in touch shortly and if successful, you could be working in one of our venues within a few days.

Location:	Dartford
Rate:	£14.13
Start:	2026-03-19
Type:	Temporary